Jira A Software for Streamlining IT Operations
March 31, 2025

Jira A Software for Streamlining IT Operations

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Atlassian Jira

It is a lifesaver for me to use JIRA since it allows me to plan any project and track it with the collaborative function that it provides. Additionally, it is incredibly beneficial in terms of Epics, Service requests, and incidents. Therefore, I would say that my experience using JIRA has been exceptional overall.

Pros

  • The ticket can be classified according to the type of the option that it delivers.
  • There is a JIRA board available for checking and moving the modifications.
  • It is quite convenient to have a project planning template.

Cons

  • When I was making a new component for an incident, I wanted to add a hyperlink to the drive so that when a person clicked on it, it would take them to the document. However, this feature is not available for JIRA categorization.
  • Create internal/operational efficiencies
  • Improve business process outcomes
When it comes to our regular tasks, IT is a lifesaver. In order to keep track of and approve each ticket, they quickly let us know when there are any modifications.

Do you think Atlassian Jira delivers good value for the price?

Yes

Are you happy with Atlassian Jira's feature set?

Yes

Did Atlassian Jira live up to sales and marketing promises?

Yes

Did implementation of Atlassian Jira go as expected?

Yes

Would you buy Atlassian Jira again?

Yes

Simple user interface, interaction with other software products is excellent, and tracking is simple to accomplish.

Atlassian Jira Feature Ratings

Project Management
9.9
Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
9
Document Management
9
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Change request and Case Management
10
Budget and Expense Management
10
Professional Services Automation
10.0
Quotes/estimates
10
Invoicing
10
Project & financial reporting
10
Integration with accounting software
10

Comments

More Reviews of Atlassian Jira

  1. Home
  2. Project Management Software
  3. Atlassian Jira Reviews
  4. User Review of Atlassian Jira