Great Tool - Reporting capabilities a major plus!
January 10, 2014
Great Tool - Reporting capabilities a major plus!
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Project Management
- Dashboards
- Issue/Queue Management
- Admin
Overall Satisfaction
- The reporting functionality in the tool is very flexible. You can build reports on literally any object within the tool (projects, issues, tasks, users, custom data, etc.)
- Custom fields can be added and managed easily on several objects to allow for easy customization by customers (via configuration changes).
- The new version allows for much easier entering of tasks into project schedules
- As an administrator, I found the setup of access levels to be cumbersome and overwhelming. This improved with the new version, but there is still room to grow.
- I found it difficult to work with cross-project dependencies as it often caused errors.
- Improved visibility to various levels of management for project metrics
- Improved project intake process which added various efficiencies across the organization