Great Tool - Reporting capabilities a major plus!
Anonymous | TrustRadius Reviewer
January 10, 2014

Great Tool - Reporting capabilities a major plus!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Project Management
  • Dashboards
  • Issue/Queue Management
  • Admin

Overall Satisfaction

  • The reporting functionality in the tool is very flexible. You can build reports on literally any object within the tool (projects, issues, tasks, users, custom data, etc.)
  • Custom fields can be added and managed easily on several objects to allow for easy customization by customers (via configuration changes).
  • The new version allows for much easier entering of tasks into project schedules
  • As an administrator, I found the setup of access levels to be cumbersome and overwhelming. This improved with the new version, but there is still room to grow.
  • I found it difficult to work with cross-project dependencies as it often caused errors.
  • Improved visibility to various levels of management for project metrics
  • Improved project intake process which added various efficiencies across the organization
I do not use AtTask at my current company, but was very satisfied with use at my previous company. The most useful application for our situation was the reporting and visibility the tool provided.
Again, we found it's best application was with it's dashboard/reporting capabilities.