Exploring the unknown with Autoklose
Overall Satisfaction with Autoklose
There are two seats at Autoklose that our Sales team uses. We're developing outbound and the app helps us to reach out to prospects in bulk. "What" we need the most is analytics: "who" opened an email or clicked links, "when" how many times. This way we can prioritize contacts, select the most interested ones and plan alternative approaches, as the technology we use is very custom.
Pros
- Comfortable interface
- Analytics
- Customer support
Cons
- Sequence planning would be much more comfortable with a calendar, not the number of days between emails. Now I have to calculate and just hope that an email is sent on the right days. Also, setting a certain sending date would help to not overlap multiple sequences.
- The dashboard on a home screen has been displaying the same warmest prospects through the whole period of active campaigning. The information was misleading because I knew for sure there were warmer prospects.
- Emails formatting at Autoklose is unlike Gmail. Emails in a Gmail inbox don't look genuine. The app uses another blue shade for links, spans between lines are wider, etc.
- New business opportunities created.
- Saved reach out time.
- Helped to select prospects, most interested in the technology.
Autoklose categorizes information on the display, it is easy to navigate through dashboards and features. In case something is unclear, the Support team always helps to figure it out quickly and clearly.
Do you think Autoklose delivers good value for the price?
Yes
Are you happy with Autoklose's feature set?
No
Did Autoklose live up to sales and marketing promises?
No
Did implementation of Autoklose go as expected?
Yes
Would you buy Autoklose again?
No
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