- Mixmax notifies me the second someone opens an email or clicks a link I've sent them.
- If I cannot respond to a particular email in the moment, the reminder feature lets me set a specific day and time to be reminded.
- The support team has been very quick to respond to any issues.
- On occasion, Mixmax fails to sync to my email and I've had to reach out to support to remedy the issue.
- Offering "link click tracking" for the lowest plan would be great for users, especially those new to the software so they can realize more of the benefits.
- For the lower plan, I wish email opens were able to be tracked when sending to multiple people in the same email.
- MixMax is a great email tracking tool, giving you insight into who opens, interacts, and replies to your email messages.
- MixMax is a great productivity tool for outbound campaigns. The ability to upload a list, plan out content as part of a sequence, and then manage the members of the sequence group saves me a lot of time and it seamlessly integrates with my CRM.
- MixMax integrates with multiple tools in our martech stack. I can set up notifications in Slack based on triggers I establish in MixMax. This makes staying on top of my email messages much easier.
- MixMax's base package could improve by having tasks. This feature is only available in enterprise tiers, which is unfortunate if you have a 1-2 person marketing team and want to improve productivity.
- It would be great if MixMax offered more customization around triggers and actions within a sequence. If I could add in a new sequence within an existing sequence based on an action a recipient takes, that would be very helpful.
- I would love if MixMax integrated with LinkedIn Sales Navigator for a seamless transition from saved leads in LinkedIn being populated in MixMax.
- Mixmax provides better deliverability of emails and this is great.
- It has a very good integration with Gmail and Salesforce which helps us a lot and make our work very easy.
- Mixmax is easy to use with its great UI.
- Setting up email sequences is easy
- MixMax's reports are easy to read and they give good insights
- I am a great fan of Mixmax, and as far as I see it, they are doing a great job. I can't really think of any missing functionality
Mixmax Review: "The end all be all email suite that does everything your other add-ons do and THEN some."
- Send mails and reminding you of emails later with options if no reply/or even if they replied
- Scheduling on calendars
- The best point - how it has options to insert media, of any type, videos, polls, click to auto schedule calendars, maps, links and more - so clean, and nice looking.
- It's a bit costly for multi-users and to remove branding and get the higher features outside of send mail later/see who opens your email. I think it would fly like hotcakes at a full-featured version at like the $30 price point. I still think it is worth its' value, but it's not something I'd distribute to entire team not knowing if they would use it much or not.
MixMax greatly enhances email communications over Gmail/Gsuite by combining many features you might find in other add-ons, into one very slick interface. Features are too many to list in this review, but we use embedded PDFs, images, tables; templating, sequences and several other offerings daily. There is also email tracking, team tracking, etc. MixMax has brought our email communications to another level.
- Embedded PDFs, PowerPoint and images ... provides the recipient a much improved experience.
- Link thumb-nailing ... here again an improved experience for the recipient and great branding opportunity for the sender.
- UI ... This is where most offerings fail. MixMax has spent a lot of time making their offering easy to use and intuitive to learn.
- MixMax appears to be overly focused on enterprise and Salesforce customers. One of their latest offerings, phone dialing, is price prohibitive for small business; and many of their existing features appear to me to be Salesforce only.
- MixMax does not announce and document new features as often or as well as I would like.
- MixMax's pace of feature release appears to me to have slowed from when they started. It may be because I run a smaller business that I'm just not the audience they're targeting for new features.
- It would be great to see MixMax continue to add value for existing customers.
- Great if you use G Suite for business.
- Not compatible with Outlook.
Mixmax Scorecard Summary
Mixmax offers a sales engagement product that includes a host of sales email tracking tools, gmail inbox integration, CRM integration with Salesforce, integrations with multiple communication channels such as SMS and twitter, automated sales sequencing, and the ability to personalize messages at scale.
This product is billed annually and priced on a monthly subscription model, per user. Mixmax’s starter package is $9/mo. per user with their most expensive non-enterprise plan costing $49/mo. per user. Both their small business and growth packages (priced at $24/mo. and $49/mo. per user, respectively) include a 14 day free trial period. Prices for enterprise level plans are available upon request.
Mixmax Technical Details