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My experience with AA
March 22, 2019

My experience with AA

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Automation Anywhere

Automation Anywhere, alongside other major RPA vendors, has been used extensively across the organization to automate tasks within the firm. For example, for daily time compliance, WIP report extraction, and also with internal products. There have been use cases where the product was used to automate data entry type tasks that require logging into systems and extracting data into Excel sheets as apart of our audit procedures. What previously took us days, now takes us minutes resulting in greater ROI. In addition, we also identify use cases for clients to automate tasks that are rules-driven to reduce the number of FTEs focusing on these tasks and, instead, use them on tasks that require decision making.
  • Ease of learning: Automation Anywhere's workbench (previously task editor) makes any novice user understand the code.
  • Ease of use: to begin using AA, one does not require any technical/coding background. However, coding knowledge will come in handy when dealing with advanced bots.
  • Integrating with multiple systems. AA has the capability to integrate across platforms seamlessly. This can include Power BI, SalesForce, Excel, PDFs, etc.
  • OCR capabilities are not very advanced.
  • Using object cloning to extract data from web pages can be tedious and annoying.
  • Actions to integrate with other major ERPs apart from SAP like Oracle and Salesforce.
  • Positive impact : ability to sell work to clients
  • Automate daily repetitive tasks such as time entry
  • Automated tasks like report generation
  • Ability to use AAs scheduling capabilities to run bots
Automation anywhere offers ease of use, has good education material available, and currently has a good partner deal with my organization. However, the certification examination does not truly test an individual' ability to develop bots; it rather tests trivial information that can be researched at the time of working with the product. UiPath has a free course whereas AAs course can be accessed only if you are a partner firm.
Less appropriate for a remote desktop that requires advanced OCR capabilities and the absence of user role settings. Although IE is preferred, navigating sandboxes get extremely difficult as they are very unstable. Well suited for novice users with no programming/technical background. It also has good analytics capabilities, data extraction into Excel, PDF integration, and automating desktop functions.