Ideal solution for managed service providers
Updated March 01, 2022

Ideal solution for managed service providers

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Auvik

The business problem that most of our companies face is the lack of visibility on the infrastructure operations. Auvik does the job by providing granular data and generating alerts, whenever there is an issue. The scope of my use case is firewalls, routers, and switches from the top to end-users.
  • Granular alerts on how many packets are processed in a switchport
  • Direct remote access to devices
  • Prompt alerts sent through email
  • Ticketing integration (ConnectWise)
  • An option to use a different account temporarily for remote access to managed devices
  • Redundant/load balancing for Auvik collectors
  • Email alerting allows us to resolve the issue sooner, which improves our SLA
  • We provide network monitoring as a service offering
  • As we can see the model and version of devices, we can determine if we can apply updates for patch management
Auvik is much easier to set up and configure

Do you think Auvik delivers good value for the price?

Not sure

Are you happy with Auvik's feature set?


Did Auvik live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Auvik go as expected?

I wasn't involved with the implementation phase

Would you buy Auvik again?


Auvik is well suited for any type of network monitoring or inventory collection, where it gives you all of the information that you need, and you get alerted on time to further troubleshoot. This is a perfect solution for managed service providers, where you can add more than one company and manage all of your customers in a single pane of glass.

Auvik Feature Ratings

Automated network device discovery
Network monitoring
Baseline threshold calculation
Packet capture analysis
Network mapping