Item: Auvik
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

The business problem that most of our companies face is the lack of visibility on the infrastructure operations. Auvik does the job by providing granular data and generating alerts, whenever there is an issue. The scope of my use case is firewalls, routers, and switches from the top to end-users.

Pros and Cons

Granular alerts on how many packets are processed in a switchport
Direct remote access to devices
Prompt alerts sent through email

Ticketing integration (ConnectWise)
An option to use a different account temporarily for remote access to managed devices
Redundant/load balancing for Auvik collectors

Return on Investment

Email alerting allows us to resolve the issue sooner, which improves our SLA
We provide network monitoring as a service offering
As we can see the model and version of devices, we can determine if we can apply updates for patch management

Alternatives Considered

Zabbix

Auvik is much easier to set up and configure

Key Insights

Do you think Auvik delivers good value for the price?

Not sure

Are you happy with Auvik's feature set?

Yes

Did Auvik live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Auvik go as expected?

I wasn't involved with the implementation phase

Would you buy Auvik again?

Other Software Used

Zabbix

Likelihood to Recommend

Auvik is well suited for any type of network monitoring or inventory collection, where it gives you all of the information that you need, and you get alerted on time to further troubleshoot. This is a perfect solution for managed service providers, where you can add more than one company and manage all of your customers in a single pane of glass.

Ideal solution for managed service providers

Overall Satisfaction with Auvik