Certified CIO uses Auvik
Updated November 30, 2022

Certified CIO uses Auvik

Mike Boteler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Auvik

First stop for any network issue, Auvik creates tickets directly to our PSA so we don't miss a thing. For noisy devices, the alerts are customizable. Using Remote Browser allows us to log into Firewall, Switches, and NAS devices right in our web browser which saves us from having to rely on taking control over a server or workstation onsite.

Pros

  • Alerting.
  • Reporting.
  • Remote Access.

Cons

  • RMM deployment.
  • Less disruptions for our clients.
  • Less engineer time wasted trying to find simple stuff like IP addresses.

Do you think Auvik delivers good value for the price?

Yes

Are you happy with Auvik's feature set?

Yes

Did Auvik live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Auvik go as expected?

Yes

Would you buy Auvik again?

Yes

One of our small clients had a WD Cloud device on the network. No servers and only 1 workstation at the office. We were able to find its IP address using Auvik and remotely log in using our RMM to push the Auvik installer. Did not need to disrupt the client at all, this all took place "behind the scenes."

Auvik Feature Ratings

Network Performance Monitoring
8.6
Automated network device discovery
9
Network monitoring
10
Baseline threshold calculation
8
Alerts
8
Network capacity planning
8
Packet capture analysis
5
Network mapping
10
Customizable reports
8
Wireless infrastructure monitoring
10
Hardware health monitoring
10

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