Device Count Agreements w/ Auvik
February 09, 2022

Device Count Agreements w/ Auvik

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Auvik

We use Auvik as a means to update Billing Agreements based on Device count and what is managed by our Team. Auvik has also helped us with network mapping.

Pros

  • Ticket Creation and Auto Closing Tickets when issue is resolved.
  • Device Discovery
  • Quick and Easy Collector Installation

Cons

  • Reporting for different metrics.
  • Managing and Unmanaging devices
  • Breakdown of type of device (firewall, witch, AP, etc.)
  • Has helped us build revenue with device count based agreements
We had Auvik first and are hoping to be able to integrate it with BrightGauge and Liongard.

Do you think Auvik delivers good value for the price?

Not sure

Are you happy with Auvik's feature set?

Yes

Did Auvik live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Auvik go as expected?

I wasn't involved with the implementation phase

Would you buy Auvik again?

Yes

For device counts and updating agreements, Auvik is great. the only thing I wish there was more of were ways to report these things. If there was an export option that could list all of your devices (then broke down into managed and unmanaged) I know life at my company would be a lot easier. Network mapping is also a fairly easy process with Aucik if their company is looking for that.

Auvik Feature Ratings

Network Performance Monitoring
7.6
Automated network device discovery
9
Network monitoring
8
Baseline threshold calculation
Not Rated
Alerts
10
Network capacity planning
9
Packet capture analysis
8
Network mapping
10
Customizable reports
2
Wireless infrastructure monitoring
7
Hardware health monitoring
5

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