Item: BambooHR®
Rating: 8
Author: Verified User

Overall Satisfaction with BambooHR®

Use Cases and Deployment Scope

BambooHR is our primary HR tool in terms of employee time off requests, performance assessment and also recruitment and hiring tool. As C40 is a global organisation, this is crucial in ensuring information and management with regards to talent is manageable through a reliable and easy to use system. BambooHR offers us this flexibility in accessing information, as well as managing candidates during hiring - a process that is often collaborative in nature.

Pros and Cons

Pros

Easy to use interface
Multiple functions that cover standard employee management and recruitment
Simple and straightforward performance assessment prompts

Cons

For time off function, particularly with TOIL (time off in lieu) - it requires users to include a - sign in order for hours to be credited. This can be confusing!
Performance management for staff - whilst it's great to have simple 2 questions prompt, it would be great if there is an additional field to allow for other notes to be included.
In future, with AI and automation offering possibilities - it would be great to have simple summary of candidate eg. education, experience as part of candidate screening. This can be refined through keywords provided by hiring team, and can help as a high-level first pass screening.

Return on Investment

It has definitely helped me manage my team who is spreaded across 5 countries, so efficiency is for sure. I don't have hard numbers, but let's say I spend little amount of time having to deal with their leave applications etc because it's all on Bamboo.
Performance management feature is also helpful. As mentioned for the mid year and annual review, the prompts are great to serve as points of entry to discuss with the team who are all working remotely!
On recruitment, at the moment it is still a database of applicants but I like the feature of screening status - this helps us easily filter candidates based on status, which definitely speeds thing up.

Usability

It is pretty intuitive and easy to use for most functions! This is helped by the clean and simple interface. The drop down filters and prompts are definitely strong points, and could be easily enhanced with more AI/automation features built in in future to make it even more efficient. I also like the playful icons, making it less dull as a HR tool :)

BambooHR Reporting

I don't actually use BambooHR for reporting, as I am more on the user side. As a hiring manager using it occasionally, I can see how the reporting functions would be helpful on analytics etc.

Key Insights

Do you think BambooHR® delivers good value for the price?

Yes

Are you happy with BambooHR®'s feature set?

Yes

Did BambooHR® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BambooHR® go as expected?

I wasn't involved with the implementation phase

Would you buy BambooHR® again?

Yes

Other Software Used

Ignite, SAP Concur, Slack

Likelihood to Recommend

Performance management - the prompt questions are really helpful in distilling thoughts! Though it would still be great to have an optional box for additional feedback that might not be directly related to the prompt questions.

The clean interface and user friendliness is a definite plus! But some specific features, eg. on TOIL application - it would be helpful to ensure it is intuitive to use, rather than confusing with the input process.

BambooHR® Feature Ratings

Comments

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Easy to use and effective tool for HR and hiring management