Barracuda Message Archivers in Warema
Updated November 09, 2021

Barracuda Message Archivers in Warema

Michael Bayer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Barracuda Message Archiver

It is used all over the whole organization. We tried to solve many problems with it. The first problem was to reduce mailbox size in Outlook, which we managed with the outlook add-in and stubbing. Second thing was reducing power on the mail servers. We did this by reducing the database sizes after implementing Barracuda. Last and most important thing is that we can store easily our mails for 10 years and more, what the government wants from us.
  • Archiving with journaling.
  • Search with WebClient.
  • Search with Add-In.
  • Stubbing.
  • In Archiving there should be a "Header only" download for users with offline stores.
  • Single sign-on in WebClient.
  • Single sign-on in Outlook Add-In.
  • More performance to the boxes.
  • Government confirmed archiving
  • E-Mail Backup for the Users
  • Long term archiving is good.
  • Integrating of many PSTs cost extra money for PST Enterprise. This should be included.
For us it is important that it is stable. Because of this we thought it is a good idea to buy a clustered station. Barracuda can do this and we bought 2 1050 boxes and linked them. At the end the price was also okay...we also evaluated Symantec and at the end both were candidates but Barracuda made better price.

Do you think Barracuda Message Archiver delivers good value for the price?

Yes

Are you happy with Barracuda Message Archiver's feature set?

Yes

Did Barracuda Message Archiver live up to sales and marketing promises?

Yes

Did implementation of Barracuda Message Archiver go as expected?

No

Would you buy Barracuda Message Archiver again?

Yes

Acronis Cyber Protect Home Office (formerly Acronis True Image)
For every company which is too big for MailStore. MailStore is much cheaper and easier...so mostly enough for 5 to 20 people companies. But for all bigger companies with 200 plus users it is the right solution. Please be sure, that it is not easy to get it running. But when it runs, it is mostly stable.

Using Barracuda Message Archiver

3500 - Every Businessunit uses this product.
3 - 2 People only support Addon and Webclient. One Barracuda Administratior, which is schooled on the product via Barracuda Academy.
  • Government Mail Archiving
  • E-Mail Backup for the users
  • Powerful search in Mailbox for the users.
  • We need less Mailrecoveries since then!
  • E-Mail Dedublicaton with mailheader and Date/Time
I would give a ten...but I don´t know the benefit in 2 years between Barracuda in Cloud and Microsoft in Situ Mailarchive. Lets see then!

Evaluating Barracuda Message Archiver and Competitors

Yes - EmailXtender
  • Price
  • Product Features
  • Product Usability
Mail Archiving...good to use and relieable.
To the time of evaluation Microsoft was no choice. But all companies are improving and it might be interesting if microsoft can now handle mailarchives better then a few years ago.

Barracuda Message Archiver Implementation

Think about using offline archives. They make a lot of trouble. Better train your users to use the Outlook Addin Search without using offline archives, which need a lot of power, network and harddrive space.
Headers only functionality was promised years ago but is still not implemented.
  • Implemented in-house
  • Third-party professional services
Protea Networks
Change management was a small part of the implementation and was well-handled - There were a few functions which were discovered during implementation. These functions made the implementation a few weeks longer.
  • User schooling was very complicated.
  • Configuring offline functionality with full harddrives.

Barracuda Message Archiver Support

The support in Vienna is very, very great. They are fast and can support almost all problems by themselves. Especially Mr. Michael Holzer is a very high specialist and you can ask him almost everything. Just write a mail to emeasupport and you will be sure, that some minutes or hours later you will get a kind and professional call.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No because german support in vienna is great. No need for premium.
Yes - Yes it was solved with a script. After a few month it came with new firmware.
The team in vienna always tries to solve all of your problems. One time we wanted message ID deduplication and they made it for us.

Using Barracuda Message Archiver

The product is good but for this specific product there are often some technical problems. Mostly support in Vienna can solve them soon. The development is very, very slow. I have asked for some changes. They gave the okay to make it with a feature request...but 3 years later there is still no code for my problems. Not even one feature request was done.
ProsCons
Like to use
Relatively simple
Well integrated
Consistent
Convenient
Feel confident using
Requires technical support
Lots to learn
  • Rollout of Outlook Addin
  • Using the webclient
  • Getting started with Message Archiver
  • Getting Users schooled on the product.
  • PST Handlement.
Yes - The App only works well with iOS on managed devices. It would be better if it would work more stable.