Overall Satisfaction with Base CRM
It's great. Lightweight, easy to use. Powerful but doesn't take itself too seriously. I recommend it because it is simple to use but simultaneously well priced and not intimidating from a UI perspective. Their recent update the product I think is a great improvement overall. Give it a shot if that is what you are looking for.
- Simple UI
- Powerful reporting
- Easy user management
- Reliance on smart lists as a catch all.
- Customer Success could be a little better.
- Partnership opportunities could be more developed.
- IT helps manage process well.
- UX/UI is easy so well received from new members.
- Great when you need a more serious solution than Excel or Trello.
Price and usability are the reason I choose Base against other firms.