BDRSuite - A Great Solution for Hyper-V
Overall Satisfaction with BDRSuite
I use BDRSuite on the servers for my clients. They are my primary go-to for backup purposes. I set up my clients' servers in a Windows Server Hyper-V environment. BDRSuite backs up each of the VMs on each of my servers and sends me reports of its successes/failures daily. When an issue comes up and I can't resolve it personally - Vembu's technical support team is prompt to respond. Sometimes it takes longer than others for them to get to the bottom of an issue but they will stay on the case until the issue is resolved.
Pros
- Backup my entire server and VMs in Hyper-V
- Sync offsite to other remotely located servers
- Provides backup reliability reports
Cons
- Language barrier when dealing with issues
- Time zone issues with support
- Not all support agents are thoroughly trained and they need to escalate often
- Neutral
- I can say that I have never not been able to restore files - as needed
Do you think BDRShield delivers good value for the price?
Yes
Are you happy with BDRShield's feature set?
Yes
Did BDRShield live up to sales and marketing promises?
Yes
Did implementation of BDRShield go as expected?
Yes
Would you buy BDRShield again?
Yes
Comments
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