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Bettercloud allows better choices and better integrations
May 12, 2023

Bettercloud allows better choices and better integrations

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BetterCloud

We integrate Bettercloud with Google for use in onboarding and offboarding accounts. It is utilized for group movement in Google via work flow mmanagement. We have used it to automate and save thousands of hours of manual user processing. Within education both staff and studnets move schools and change not only their location but also email groups, calendar shares, document shares, etc. THe workflows allow us to automate this function.
  • Onboarding of accounts for Google and O365
  • Offboarding of accounts for Google and O365
  • Customer service
  • Alerting of documents with sensitive data and restricting external sharing.
  • Integration with Google in the App version to allow pushing of email signatures, this feature is available in the legacy version.
  • More canned reports, although custom reports are available for you to build yourself.
  • More onsite visits with customers if available, to be onsite and see what challenges are available first hand.
  • workflows
  • automation
  • onboarding
  • offboarding
  • DLP for drive items
  • Man hours saved is exponential
  • Time saved from account creation to completed setup and use, usually cutting the time down by days.
  • Alerts for sensitive information being shared allows us to protect data rapid and craete more intuitive controls.
  • Okta Workflows (Azuqua)
When we evaluated the products, Bettercloud came through because of price and customer service. The company listens to you and takes the advise of the customers to help mold and create a better product. Okta was a close second choice, it is a great product as well. We have constant contact with a CSM from Bettercloud and if there are issues they are resolved quickly.

Do you think BetterCloud delivers good value for the price?

Yes

Are you happy with BetterCloud's feature set?

Yes

Did BetterCloud live up to sales and marketing promises?

Yes

Did implementation of BetterCloud go as expected?

Yes

Would you buy BetterCloud again?

Yes

Automation of the adding and removing of accounts from Google groups is our biggest time and resource saver. This runs constantly. Additionally, the workflows allow us to tailor email messsages to supervisors or users to provide information about the process that has occurred and give them links to additional information. All automated.