TrustRadius
https://media.trustradius.com/product-logos/lF/xa/L47SNWR9FIIZ.JPEGBetterCloud: leveling up your SaaS Administration.Our IT department uses BetterCloud to manage G Suite administration and security better than is possible using the G Suite Admin console. We also have integrated other apps using their “connectors” and most recently have used their Platform API to connect additional SaaS applications. Our everyday use case is for onboarding, offboarding, and real-time alerts. Bettercloud saves anywhere from 5-35 hours of labor per month using workflows and also enables us to “level-up in our work to secure a fully SaaS infrastructure.,Customer service: from answering questions about how it works to supporting when things go wrong, and more, the Bettercloud team is among the best vendors in this area. Forward-thinking: new services, new actions, new capability. Bettercloud thinks ahead and doesn’t hesitate to anticipate the needs of businesses today and tomorrow Comprehensive: from simple admin tasks to granular roles and privileges, to deep data scanning, Bettercloud does pretty much everything you’ve thought of and only a few things you haven’t.,Pricing: Bettercloud is often positioned in the market against SIEM, CASBs, and other enterprise software. Pricing has recently started to reflect that, which means it’s practically inaccessible at list price for organizations who need it most - schools, nonprofits, etc. Useability: as a service with so much depth, it can take weeks to get an organization fully configured, and similar amounts of time for new employees to get familiar with it.,8,Data monitoring: previously unavailable insight into our organization’s file-sharing habits and documents. Granular roles: ability to set least-access permissions. And really, truly granular unlike some other applications. Automation: we’ve already saved dozens of man hours using workflows. Gives us time to focus on things that matter without compromising common tasks.,BetterCloud is essential for G-Suite AdminsBetterCloud is used in our IT organization to manage our G-Suite application. At first, I was skeptical about paying for a product instead of just using the Google Admin Panel that is free, but we've found BetterCloud to be so valuable that, although I have looked into saving money, we've always recognized that BetterCloud is well worth the investment!,BetterCloud allows delegation management, where Google Admin does not. The ability to centrally manage signatures is awesome. Amazingly, BetterCloud is so much easier to use than the native Google Admin.,Loading the app is at times a bit slow. When adding delegates it seems there are redundant steps. You click add, then you have to submit and save... this could be done with one motion.,10,BetterCloud has enabled us to keep our IT staff smaller and be more efficient with our admin time. Having a universal signature has allowed our marketing team to really keep our brand clean and consistent The delegation tools it provides have streamlined how our departments can collaborate and cover for those on vacation.,BetterCloud - A ReviewThe entire organization is able to use the software, but only a few of us hold administrative functions. While there on many tools associated with BetterCloud, we mostly use the software to complement the features offered on Gmail. This includes email signatures and graphics, vacation away messages and settings, etc. While the software does make these tedious tasks easier, it's all not that necessary as the email suite itself is fully capable of handling these actions.,Easy to use - even for those with limited computer proficiency Complements email client very well - mimics all the existing features of the suite Useful for multitasking. One admin can set up, change, or fix all user account settings universally,Simply needs more functions. While it does complement well, it cannot stand on its own. Needs more useful features The software is clunky, and often lags and or fails Too generic. There need to be more options and more choices to make your email signature stand out,5,In my experience, mostly just saved time. It allows me to multi-task tedious functions.,Bullhorn CRM, Broadbean, ZipRecruiterGreat product for Google's back-endBetterCloud is being used in our IT department. We use it to manage calendars, emails, etc that users cannot get into due to employees retiring or leaving their positions.,BetterCloud does a really great audit with groups for any that are "open join". This way we can manage them and make sure the settings are appropriate for that group. App violations are huge right now due to the use of Chromebooks in our district for our students. BetterCloud sends us a list of unresolved apps so that we can manage them. Email delegations are a breeze with BetterCloud. There is no wait for approval from the user.,Apps and extensions are a bit confusing in BetterCloud. Sometimes I try to block them and there is more than one of the same name. I wish that we could add device management for Chromebooks on the program.,10,BetterCloud has heavily decreased our time searching for which employee or user owns a specific calendar. Our teachers and staff are happier because we can get emails delegated faster.,Spiceworks, Lightspeed Systems Relay, Google Classroom and Google Domains,Azure Active Directory, Google ClassroomBetterCloud - A better way to manage your Google DomainOur corporate business technology group uses BetterCloud to manage our Google apps for our business domain. We have varying permission levels within the tool and that really allows us to be granular with proper rights distribution. It is a far simpler tool that the Google Admin Panel. The entire organization has access to make location and signature changes for themselves which frees up our technicians to do real work.,BetterCloud is simply the best UI for managing your Google Apps Cloud. The flexibility to perform bulk actions or choose to use the BetterCloud wizards makes it simple for even my lesser experienced technicians to effectively perform assigned tasks. We really enjoy the alerting and suggestions that we receive via the homepage.,Consumed licenses can sometimes take a long time to reflect accurately. I would like to be able to make my own account creation workflow templates to avoid having to answer each section.,10,I believe this has had a neutral ROI impact. We make up the cost in time savings of our IT staff.,Microsoft Office 365, Adobe Acrobat DC, DameWare Remote Support,17BetterCloud - Improve your Google Apps domain - TODAY!Our organization uses BetterCloud to manage our Google domain. We use it across the entire organization to manage user account provisioning, email signature creation, application administration, directory management, and dynamic reporting. BetterCloud provides an easy to use interface that allows me to me to be much more efficient with my time. It helps provide automation for the simple, routine tasks.,BetterCloud makes it incredibly easy to provision a number of users at the same time. Their Google Sheet integration means that you can import a list of users and have their accounts created immediately. BetterCloud provides a very good email signature creation and management tools with the ability to deploy and manage different signatures for different departments. BetterCloud provides a wide variety of canned reports, but also allows users to create reports with easy drag-and-drop functionality.,Since BetterCloud is hosted on the Google Apps engine, I have occasionally had problems with it. Due to the fact that our network load-balances across two internet links, if the connection changes dynamically I will usually have to log out and back in.,10,BetterCloud has had a positive impact on ROI because it helps employees conserve time and become more efficient. BetterCloud has had a positive impact on ROI because it helps our organization be flexible by providing the ability to quickly and easily make changes across users, groups, or ORGs.,CloudLock,Google Hangouts, CloudLock, Slack, Atlassian Confluence
Unspecified
BetterCloud
11 Ratings
Score 8.5 out of 101
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>TRScore

BetterCloud Reviews

BetterCloud
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Do you work for this company? Manage this listing

Show Filters 
Hide Filters 
Filter 11 vetted BetterCloud reviews and ratings
Clear all filters
Overall Rating
Reviewer's Company Size
Last Updated
By Topic
Industry
Department
Experience
Job Type
Role

Reviews (1-6 of 6)

Do you use this product? Write a Review
Rose Layton profile photo
June 17, 2019

BetterCloud: leveling up your SaaS Administration.

Score 8 out of 10
Vetted Review
Verified User
Review Source
Our IT department uses BetterCloud to manage G Suite administration and security better than is possible using the G Suite Admin console. We also have integrated other apps using their “connectors” and most recently have used their Platform API to connect additional SaaS applications. Our everyday use case is for onboarding, offboarding, and real-time alerts. Bettercloud saves anywhere from 5-35 hours of labor per month using workflows and also enables us to “level-up in our work to secure a fully SaaS infrastructure.
  • Customer service: from answering questions about how it works to supporting when things go wrong, and more, the Bettercloud team is among the best vendors in this area.
  • Forward-thinking: new services, new actions, new capability. Bettercloud thinks ahead and doesn’t hesitate to anticipate the needs of businesses today and tomorrow
  • Comprehensive: from simple admin tasks to granular roles and privileges, to deep data scanning, Bettercloud does pretty much everything you’ve thought of and only a few things you haven’t.
  • Pricing: Bettercloud is often positioned in the market against SIEM, CASBs, and other enterprise software. Pricing has recently started to reflect that, which means it’s practically inaccessible at list price for organizations who need it most - schools, nonprofits, etc.
  • Useability: as a service with so much depth, it can take weeks to get an organization fully configured, and similar amounts of time for new employees to get familiar with it.
Well suited for organizations with a deep SaaS structure, those who are looking to automate menial admin tasks and those looking for more capability and visibility into their environment. Personally, I feel it’s better suited to managing G Suite than Microsoft, but that’s because that’s my environment. I would say it’s also good for complicated environments, like multiple instances of applications or lesser known apps that have APIs capabilities but limited integrations. Not good for organizations that don’t have the time or ability to negotiate pricing or those with high levels of bureaucracy and not a lot of already set policies—decisions will have to be made and not being able to make them during implementation will slow things down considerably.
Read Rose Layton's full review
Jon Shurtliff profile photo
May 14, 2019

BetterCloud is essential for G-Suite Admins

Score 10 out of 10
Vetted Review
Verified User
Review Source
BetterCloud is used in our IT organization to manage our G-Suite application. At first, I was skeptical about paying for a product instead of just using the Google Admin Panel that is free, but we've found BetterCloud to be so valuable that, although I have looked into saving money, we've always recognized that BetterCloud is well worth the investment!
  • BetterCloud allows delegation management, where Google Admin does not.
  • The ability to centrally manage signatures is awesome.
  • Amazingly, BetterCloud is so much easier to use than the native Google Admin.
  • Loading the app is at times a bit slow.
  • When adding delegates it seems there are redundant steps. You click add, then you have to submit and save... this could be done with one motion.
If you administer a G-Suite environment and need to use delegation, it is a must! Also, managing signatures centrally is very convenient. However, if your G-suite environment is small or very simple, it may not be worth the investment to look into a better cloud, as you may be able to use the Google Admin.
Read Jon Shurtliff's full review
No photo available
May 15, 2019

BetterCloud - A Review

Score 5 out of 10
Vetted Review
Verified User
Review Source
The entire organization is able to use the software, but only a few of us hold administrative functions. While there on many tools associated with BetterCloud, we mostly use the software to complement the features offered on Gmail. This includes email signatures and graphics, vacation away messages and settings, etc. While the software does make these tedious tasks easier, it's all not that necessary as the email suite itself is fully capable of handling these actions.
  • Easy to use - even for those with limited computer proficiency
  • Complements email client very well - mimics all the existing features of the suite
  • Useful for multitasking. One admin can set up, change, or fix all user account settings universally
  • Simply needs more functions. While it does complement well, it cannot stand on its own. Needs more useful features
  • The software is clunky, and often lags and or fails
  • Too generic. There need to be more options and more choices to make your email signature stand out
As mentioned before, it's well suited if you need to change or edit multiple users at once. As an administrator, BetterCloud offers the ability to scan other users information to create universal signatures and graphics across your entire team. This saves a ton of time compared to going through each user individually.
Read this authenticated review
No photo available
May 13, 2019

Great product for Google's back-end

Score 10 out of 10
Vetted Review
Verified User
Review Source
BetterCloud is being used in our IT department. We use it to manage calendars, emails, etc that users cannot get into due to employees retiring or leaving their positions.
  • BetterCloud does a really great audit with groups for any that are "open join". This way we can manage them and make sure the settings are appropriate for that group.
  • App violations are huge right now due to the use of Chromebooks in our district for our students. BetterCloud sends us a list of unresolved apps so that we can manage them.
  • Email delegations are a breeze with BetterCloud. There is no wait for approval from the user.
  • Apps and extensions are a bit confusing in BetterCloud. Sometimes I try to block them and there is more than one of the same name.
  • I wish that we could add device management for Chromebooks on the program.
BetterCloud is well suited when there are hundreds of users on a network that are not very tech savvy. BetterCloud helps us facilitate the permissions on items that we would otherwise be blocked from. I do not feel that BetterCloud is appropriate for a small business due to the cost and what you can accomplish.
Read this authenticated review
No photo available
November 07, 2017

BetterCloud - A better way to manage your Google Domain

Score 10 out of 10
Vetted Review
Verified User
Review Source
Our corporate business technology group uses BetterCloud to manage our Google apps for our business domain. We have varying permission levels within the tool and that really allows us to be granular with proper rights distribution. It is a far simpler tool that the Google Admin Panel. The entire organization has access to make location and signature changes for themselves which frees up our technicians to do real work.
  • BetterCloud is simply the best UI for managing your Google Apps Cloud.
  • The flexibility to perform bulk actions or choose to use the BetterCloud wizards makes it simple for even my lesser experienced technicians to effectively perform assigned tasks.
  • We really enjoy the alerting and suggestions that we receive via the homepage.
  • Consumed licenses can sometimes take a long time to reflect accurately.
  • I would like to be able to make my own account creation workflow templates to avoid having to answer each section.
If you have a Google Apps domain to administer then BetterCloud is your best friend. It allows you to create varying levels of administrative access to ensure that your staff has only what is appropriate. This is far superior to the native Google Admin Panel. I cannot recommend this product enough.
Read this authenticated review
Jamie Dear profile photo
March 22, 2016

BetterCloud - Improve your Google Apps domain - TODAY!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Our organization uses BetterCloud to manage our Google domain. We use it across the entire organization to manage user account provisioning, email signature creation, application administration, directory management, and dynamic reporting. BetterCloud provides an easy to use interface that allows me to me to be much more efficient with my time. It helps provide automation for the simple, routine tasks.
  • BetterCloud makes it incredibly easy to provision a number of users at the same time. Their Google Sheet integration means that you can import a list of users and have their accounts created immediately.
  • BetterCloud provides a very good email signature creation and management tools with the ability to deploy and manage different signatures for different departments.
  • BetterCloud provides a wide variety of canned reports, but also allows users to create reports with easy drag-and-drop functionality.
  • Since BetterCloud is hosted on the Google Apps engine, I have occasionally had problems with it. Due to the fact that our network load-balances across two internet links, if the connection changes dynamically I will usually have to log out and back in.
BetterCloud is well suited to IT departments that are growing rapidly and/or understaffed. They can increase the effectiveness and reach of a single admin, while providing a wide array of functionality to accomplish a wide range of goals. It is well suited for those who want to purchase a single tool that can perform many common actions and provide more control than Google Apps itself.
Read Jamie Dear's full review

BetterCloud Scorecard Summary

Feature Scorecard Summary

Cloud Management Security (1)
9
Automation and Orchestration (1)
10
Cost Management (1)
7
Cloud Management Performance Monitoring (1)
8
Governance and Compliance (1)
9
Resource Management (1)
9
Systems Integration (1)
8

About BetterCloud

BetterCloud is a SaaS Application Management and Security Platform that is designed to enable IT to centralize, orchestrate, and operationalize day-to-day administration and control for SaaS applications. The vendor says thousands of customers rely on BetterCloud to centralize data and controls, surface operational intelligence, enforce complex security policies, and delegate custom administrator privileges across SaaS applications.

BetterCloud Features

Has featureAdvanced Alerting
Has featureAutomation Workflows
Has featureRole-Based Privileges
Has featureAction Engine

BetterCloud Screenshots

BetterCloud Integrations

BetterCloud Competitors

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No
EditionPricing DetailsTerms
BetterCloud One$3per user/month
BetterCloud Core$6per user/month
BetterCloud Enterprise$10per user/month

Users are all employees within your organization that use the connected SaaS applications. Prices shown are billed annually. Minimum pricing applies.

BetterCloud Support Options

 Free VersionPaid Version
Forum/Community
FAQ/Knowledgebase
Phone
Live Chat
Email
Video Tutorials / Webinar

BetterCloud Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No