Begin Your Sales Journey with BIGIN by ZOHO
March 11, 2026

Begin Your Sales Journey with BIGIN by ZOHO

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Bigin by Zoho CRM

We use Zoho Bigin for our small distribution business with 3 sales reps.

Pros

  • Data sharing
  • Data centralization
  • Improves Team work
  • Facilitates monitoring of sales pipeline

Cons

  • It can have an option to turn off data visibility at the pipeline / deals level.
  • With only USD 7 per user per month, I would say, ROI definitely exceeds 100%. It's a no brainer for small businesses.
It is a pretty light-weight CRM. Easy to learn and use.
  • Salesforce Starter
Bigin is definitely more user friendly.

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

No

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

No

Would you buy Bigin by Zoho CRM again?

Yes

Bigin is very well suited for small businesses. It may not be the most appropriate application if you scale up. For scaling up, one can consider Zoho CRM.

Bigin by Zoho CRM Feature Ratings

6.3
Customer data management / contact management
8
Workflow management
6
Opportunity management
6
Integration with email client (e.g., Outlook or Gmail)
6
Contract management
6
Interaction tracking
6
Customer Service & Support ()
Not Rated
6.0
Lead management
6
Email marketing
6
6.0
Task management
6
Reporting
Not Rated
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Not Rated
Mobile access
Not Rated

Comments

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