BirdEye gets results!
July 27, 2018

BirdEye gets results!

Denise Deem | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BirdEye

We use BirdEye to solicit ratings and reviews from our members.

Pros

  • By soliciting reviews it increases the number of ratings on FaceBook and Google.
  • Usually, people will only leave reviews when they are unhappy. This encourages everyone to leave a review. So you receive more positive reviews.
  • BirdEye sent batches of emails to our existing member base.

Cons

  • After the batches of emails went out, reviews were scarce because only new members were receiving an email asking for a review.
  • I'm not renewing BirdEye because it has run its course.
  • They could be more proactive in keeping us as a client.
1 - Just me, marketing.
  • BirdEye was worth every penny we spent. We were at 3.6-star rating on Google and now we are 4.5. We were 4.2 on FB and now we are 4.9.
BirdEye is suited for any business that wants to increase their star rating on Google or FB. What business would not want that?

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