Great Product! Great Service!
June 14, 2019
Great Product! Great Service!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with BirdEye
I am a single dentist practice, and as owner and sole decision maker, I hired BirdEye to help generate online Google reviews. Now into my second year with BirdEye, I am convinced of its effectiveness and power to generate new patients for my practice. I feel that it is worth the investment and plan on continuing our partnership for years to come.
Pros
- It’s easy to use format streamlines the patient review process.
- It posts the reviews very quickly.
- BirdEye sends texts to my patients immediately after their appointments.
Cons
- I am not aware of any improvements needed at this time.
2 - I, the owner and dentist, am one. Becky, my office manager, is the other user. She helps manage my marketing and customer service.
- I think it has generated more patients.
- New patients tell me they were impressed with the online reviews.
- Very positive ROI.
I used Emerita for a year and they generated a lot of Healthgrades reviews but only a few Google reviews. I dropped them after they could not explain why.
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