Item: Birdeye
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

As technology continues to be the forefront of many industries these days, we utilize it for brand recognition in our community and to stay above the competition on popular search engines. If your name is getting out there in the interwebs, how will people find efficiently. Birdeye is our go to problem solver for this.

Pros and Cons

Ease of use and UX design.
Customer service is topnotch and efficient.
Have made a name for themselves in business marketing.

Options for elderly people to interface with.

Return on Investment

Our reviews have increased by 25% with a recent campaign this month using Birdeye

Key Insights

Do you think Birdeye delivers good value for the price?

Yes

Are you happy with Birdeye's feature set?

Yes

Did Birdeye live up to sales and marketing promises?

Yes

Did implementation of Birdeye go as expected?

Yes

Would you buy Birdeye again?

Yes

Likelihood to Recommend

Birdeye has been a great resource for a increasing company/therapist reviews by ease of use for client/ family involvement. I have heard very few issues with clients describing difficulties in use of Birdeye as the middle man for our review sites. I cannot think of a better service for our needs.

Support Rating

The support staff at Birdeye has been exceptional, yet needed very minimally. When small issues arose the staff was prompt at responding and resolving issues and insuring further support was readily absurdly if future needs arose. They very very professional and passionate about their product and it shows in through their work.

Usability

Birdeye is very versatile in the growing tech world we are evolving into, without missing a beat. I work more so on the receiving end of the product, but all the feedback I've heard is bar none. It has all the features needed to take businesses to the next level of marketing.

A Birds' eye view of Birdeye

Overall Satisfaction with Birdeye