User friendly and time saver
September 01, 2025

User friendly and time saver

Beth Tatum | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Birdeye

Birdeye helps me manage all my reviews in one app. I love that they help me compose my replies so they sound professional. My time is valuable and being able to go to one site and handle all reviews without visiting each review site is amazing. I would recommend Birdeye to anyone looking to simplify their review response process.

Pros

  • simplify replying
  • composing professional replies
  • alerts you to negative reviews quickly

Cons

  • AI replies can sound robotic at times
  • saved me time
  • increased response time to reviews
  • helped me navigate negative reviews
user friendly

Do you think Birdeye delivers good value for the price?

Yes

Are you happy with Birdeye's feature set?

Yes

Did Birdeye live up to sales and marketing promises?

Yes

Did implementation of Birdeye go as expected?

Yes

Would you buy Birdeye again?

Yes

easy to use, time saver

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