Birdeye
September 04, 2025

Birdeye

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Birdeye

We originally started using Birdeye for Google reviews. We have loved them, easy to use, quick and friendly customer service if it is needed which is rare. We are super happy with them. Bonus is we can text and/or email our patients with Birdeye also. It's been great, glad I read their reviews and took a chance on them!

Pros

  • Contacting patients to send us a review
  • texting
  • emails
  • Gained patients
  • We know when there is a problem and contact patients
Super easy to use

Do you think Birdeye delivers good value for the price?

Yes

Are you happy with Birdeye's feature set?

Yes

Did Birdeye live up to sales and marketing promises?

Yes

Did implementation of Birdeye go as expected?

Yes

Would you buy Birdeye again?

Yes

We use Birdeye very specifically for our Google reviews and are very happy!

Comments

More Reviews of Birdeye