Overall Satisfaction with Birst
We are embedding Birst in our products. Our customers will consume dashboards we create, but also use Birst as a platform to develop their own dashboards to use within their organization. The networked BI will allow us to provide customers with a standard data model (eliminating data silos) while also allowing freedom to explore data beyond our model. Visualization capabilities are also critical for us.
- Birst handles visualizations very well. The visualizer and dashboard tools are simple to use but effective.
- Retrieving data through their preconfigured data connectors for Salesforce and Jira.
- The Birst API seems to cover everything. We haven't used it yet, but it seems like it will meet our needs very well based on feedback from actual customers at their customer conference.
- The back-end admin tool is still Fash. It should be changing soon.
- Data modeling can be confusing for the Birst novice. Knowing what you want to do and how to actually get Birst to do it as an admin can be more complex than it needs to be.
- Implementation. If they documented some best architectural practices, we could move more quickly and be less dependent on contacting Birst for support.
We needed multi-tenancy, embedding, scalability and preferred a cloud solution that removed the need for us to manage upgrades.