Birst helps us close sales
March 13, 2018

Birst helps us close sales

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Birst

Birst plays a critical role in our commercial organization. We use Birst to make sure our field staff and in-house support personnel have the information they need to help close deals. Birst also gives our employees the flexibility to run custom reports or variations which may be more meaningful to the customer. The drill down capabilities also allow catering from C-level to department level.

Pros

  • Flexibility of the tool
  • Presentation level very appealing and intuitive
  • Cloud offering makes implementation easier

Cons

  • Birst is supported by partners. We have had issues with some of the partner companies. Once identified though they were quick to fix.
  • Training scheduling did not align with our schedule and was not very flexible.
  • We are regulated and our change process can take some time. When upgrades occur we could use more notice.
Birst was the right size for our company. The other vendors were to large and scope was to much.
Birst is very well suited to present outcomes based on disparate data sources.

Infor Birst Feature Ratings

Pixel Perfect reports
9
Customizable dashboards
9
Report Formatting Templates
8
Drill-down analysis
9
Formatting capabilities
9
Report sharing and collaboration
9
Publish to Web
9
Publish to PDF
9
Report Delivery Scheduling
9
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Predictive Analytics
9
Multi-User Support (named login)
9
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
9

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