Bitdefender review
September 20, 2019

Bitdefender review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bitdefender GravityZone

We use Bitdefender across every one of our computer systems here at the store. It helps protect data breaches and makes us feel that all of our information and our customers' information is safe and secure. It is an expensive and effective way to keep everything safe, and it helps us all sleep better at night after we had an IT disaster happen here a few years ago!

Pros

  • Customer service: this is a huge component of any company, and every time I speak with a representative of the company I feel respected and heard, and my issues are resolved quickly.
  • Security: this one is a given! Everyone wants their information secure.
  • Ease of use: the platform is easy to use.

Cons

  • I don't see anything that could be done differently.
  • We have achieved keeping our information safe, which was the goal of using Bitdefender.
The customer service from Bitdefender is incredible. They are always quick to answer the phone, give you their full attention, and are respectful and your problems get solved very efficiently.

Do you think Bitdefender GravityZone delivers good value for the price?

Yes

Are you happy with Bitdefender GravityZone's feature set?

Yes

Did Bitdefender GravityZone live up to sales and marketing promises?

Yes

Did implementation of Bitdefender GravityZone go as expected?

Yes

Would you buy Bitdefender GravityZone again?

Yes

This is well suited for a business with multiple computer/software systems, and if you store people's personal information and/or sensitive information about the company and its policies. I am not sure how well suited it is for home use, but that is because I only have experience with the office version.

Bitdefender GravityZone Feature Ratings

Anti-Exploit Technology
10
Endpoint Detection and Response (EDR)
10
Centralized Management
9
Hybrid Deployment Support
10
Infection Remediation
8
Vulnerability Management
10
Malware Detection
10

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