Bitdefender GravityZone - the Nightmare for my company
July 29, 2025

Bitdefender GravityZone - the Nightmare for my company

Pascal Zotto | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

GravityZone Business Security

Modules Used

  • Email Security

Overall Satisfaction with Bitdefender GravityZone

We switched to Bitdefender GravityZone to replace an existing small office security product.

Pros

  • In our experience, completely messed up our systems by deleting/quarantining files without prompt

Cons

  • In our experience, customer support is very slow
  • In my opinion, far from being user friendly or easy to use
  • In my opinion, more granular installation/creation of installation package about which actions should be taken if possible threat is detected
  • In my opinion, not just install their software but go through every single option to make sure everything is set correctly
  • I think better training
  • In our experience, restoring files does not work
  • In our experience, generated more costs in 1 month in trying to recover files or re-request them from clients than we had in 20 years of business due to missing user action requests
In our experience, very difficult to set up, Dashboard is far from being intuitive. Our admin never had as many problems in over 30 years while trying to set up rules although he had worked with many other security tools in the past and even worked for very large companies before.
Former product not availale on TrustRadius but for us it was way easier to use, the problem is that it now poses ethic an possible security issues for us due to it being connected with some invading country.

Do you think Bitdefender GravityZone delivers good value for the price?

No

Are you happy with Bitdefender GravityZone's feature set?

No

Did Bitdefender GravityZone live up to sales and marketing promises?

No

Did implementation of Bitdefender GravityZone go as expected?

No

Would you buy Bitdefender GravityZone again?

No

In our experience, only suited if you exactly know upfront which file filters you need to set up in Bitdefender GravityZone so exceptions on files can be handled, else they expect the admin to set up rules for files exeptions where even the admin will not know what files will come in via mails.

Bitdefender GravityZone Feature Ratings

Endpoint Security
1.0
Anti-Exploit Technology
Not Rated
Endpoint Detection and Response (EDR)
Not Rated
Centralized Management
1
Hybrid Deployment Support
1
Infection Remediation
1
Vulnerability Management
Not Rated
Malware Detection
Not Rated

Comments

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