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BizLibrary is a fantastic supplement
September 04, 2020

BizLibrary is a fantastic supplement

Sofia Gayou | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BizLibrary

While most of our operational training is designed, developed and delivered in-house, we have found BizLibrary to be a value supplement to all of our programs. BizLibrary is particularly useful for professional skill refreshers for our employees such as customer service topics. The wide range of entertaining and educational videos is also very useful to liven up our in-house trainings.
  • Large variety of videos and full lessons.
  • Useful handout and transcript resources.
  • Responsive customer experience.
  • Easy to search for what you really need.
  • Staple lessons have been archived and not replaced.
  • Large amount of content takes time to sort through.
  • Fantastic feedback from employees.
  • Time saved during development.
When reaching out for support, BL is quick to respond. Even if they do not have a solution - such as when lessons were retired without a replacement - they are always thoughtful and informed.

Do you think BizLibrary delivers good value for the price?

Yes

Are you happy with BizLibrary's feature set?

Yes

Did BizLibrary live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BizLibrary go as expected?

I wasn't involved with the implementation phase

Would you buy BizLibrary again?

Yes

Because of our company's specific operational training, BizLibrary is not suited for our day to day operational development. However, its large selection of general topics such as customer service, leadership, and communication prove very useful to change the pace of our in-house training programs. We often use a small selection of BizLibrary content to prepare our employees for longer in-person training. The ready-made lessons make giving the background information easier so that we can spend more time and effort on in-house topics during class.

BizLibrary Feature Ratings

Learning Management
7.5
Course catalog or library
8
Player/Portal
Not Rated
Learning content
7
Mobile friendly
Not Rated
Progress tracking & certifications
Not Rated
Assignments
Not Rated
Compliance management
Not Rated
Learning administration
Not Rated
Learning reporting & analytics
Not Rated
Social learning
Not Rated