BizLibrary is a great time saver...
September 03, 2020

BizLibrary is a great time saver...

Robert Boyd | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BizLibrary

While we generate most of our training materials in house, we love using BizLibrary to supplement our training. We have been using BizLibrary for 2 years now and utilize their content as much as possible for our safety, customer service and general employee improvement training. The ease of the BizLibrary platform and content has made this process easy and the assistance of our Client Success Manager allows us an avenue to get help when needed. I am glad that we partnered with BizLibrary.

Pros

  • Great variety of content topics.
  • Client Success Manager assigned to help us.
  • Ease of use of the BizLibrary Platform.

Cons

  • Some content is archived and not available after we implement.
  • A lot of content to sort through.
  • Time savings on module creation by using their video materials.
While we had some growing pains with our first Client Success Manager, BizLibrary worked with us to provide a manager that worked well with us and our needs.

Do you think BizLibrary delivers good value for the price?

Yes

Are you happy with BizLibrary's feature set?

Yes

Did BizLibrary live up to sales and marketing promises?

Yes

Did implementation of BizLibrary go as expected?

Yes

Would you buy BizLibrary again?

Yes

As stated, we create a majority of our own content so that it is specific to our business, but BizLibrary is well suited for us to use their generic content. Instead of our team having to create videos and training modules on topics such as safety, customer service, leadership, etc, we can utilize the variety of videos available for these topics.

BizLibrary Feature Ratings

Learning Management
8.8
Course catalog or library
9
Player/Portal
Not Rated
Learning content
8
Mobile friendly
Not Rated
Progress tracking & certifications
Not Rated
Assignments
Not Rated
Compliance management
9
Learning administration
9
Learning reporting & analytics
Not Rated
Social learning
Not Rated

Comments

  • Rachel Grzeskowiak | TrustRadius Reviewer
    Rachel Grzeskowiak
    commented 5 years ago
    Robert, thank you for your review! We love hearing how you supplement your training program with BizLibrary content and the positive feedback you shared about your current Client Success Manager. Thanks again for your review and we look forward to continuing our partnership together! -Rachel from BizLibrary

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