Blackbaud Education Management is a software specialized in the management of educational institutions
April 23, 2021
Blackbaud Education Management is a software specialized in the management of educational institutions
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Blackbaud Education Management Solutions
We use Blackbaud Education Management Solutions in our digital marketing school. I am a programming teacher and this tool has allowed me to automate my day-to-day activities allowing me to be better organized and have all the student data I need in the cloud. Blackbaud is a tool that integrates almost all aspects of administrative management and data storage that an educational institution needs. Our work with the application starts from the moment a student enters until the end of his or her studies. We give the application a good rating even though it requires a lot of training for its use since it is complicated in some aspects.
- The application has provided us with a complete management of the administrative processes in our institution, from providing us with an enrollment form to the billing process through Smart Tuition.
- We can send pre-established contracts to our educators online.
- It also allows us to open documents containing student information in case we need to consult or edit any data.
- We have problems with the customer service that integrates the application, users who need support to solve a problem we have to manage them in person or through other channels.
- Also, when creating and configuring an admission or billing form for the first time, we consider that it requires an advanced and prolonged level of knowledge and time.
- There has been a mostly mixed impact when it comes to Blackbaud Education Management, because earnings have improved since we switched plans a couple of months ago. With the base plan we didn't get the expected results (earnings were generated very slowly, mostly due to our scope of work).