Item: BlackBerry Protect (CylancePROTECT)
Rating: 10
Author: Verified User

Overall Satisfaction with BlackBerry Protect (CylancePROTECT)

Use Cases and Deployment Scope

We use this as one of many pieces of security software to protect all of our endpoints (be it laptops or servers (both physical and virtual)). There are multiple "policies" that we have in place, some completely block PowerShell from running on a specific users' machine while another one allows it for specific people based on their job functions.

Pros and Cons

Pros

Blocks PowerShell Scripting (when in a specific policy)
Blocks unwanted programs from running
Is able to determine what is used on a regular basis and allows it to run safely.

Cons

I wish it would be easier to safelist things based on install location (have a somewhat recurring issue with PhotoShop getting blocked after an update)
It can sometimes be a little over protective (which I guess isn't necessarily a bad thing)

Return on Investment

Our current subscription model is based on the number of clients used, so we have to go through and remove the clients on machines that were retired. No idea what the ArcticWolf acquisition will bring (current users of AW as well).

Usability

Very easy to use once you get a hang of the console. Somethings are a little confusing, but the help pages are really good.

Alternatives Considered

Carbon Black Endpoint

At the time we were looking to upgrade to the Blackberry version, we already had the Dell branded version of Cylance installed on our machines and we really liked it. Once we got the pricing comparison between Carbon Black and Blackberry we made the decision to stick with Cylance since we knew it was proven to work well in our environment with some of our unique software.

Key Insights

Do you think BlackBerry Protect (CylancePROTECT) delivers good value for the price?

Yes

Are you happy with BlackBerry Protect (CylancePROTECT)'s feature set?

Yes

Did BlackBerry Protect (CylancePROTECT) live up to sales and marketing promises?

Yes

Did implementation of BlackBerry Protect (CylancePROTECT) go as expected?

Yes

Would you buy BlackBerry Protect (CylancePROTECT) again?

Yes

Other Software Used

Cisco Umbrella, Arctic Wolf Managed Detection and Response

Likelihood to Recommend

The policies that you make is where it's key. The "less you let people do, the better it will be" so to speak. So if you really clamp down on a policy and don't let people do specific things, then it'll be better for you. It also helps to protect the "not so tech savvy" people as well.

Basically the same thing as above, if you have users that need more flexibility, on occasion the policies might come into play and interfere if you're not careful.

BlackBerry Protect (CylancePROTECT) Feature Ratings

Comments

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