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Blackline success story
September 18, 2019

Blackline success story

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlackLine

Blackline is being used in our Accounting Shared Services department. We use the tasks, account reconciliations, transaction matching and CIM modules. Blackline helps increase the efficiency and visibility of these processes. We are currently implementing the Journals module that will be used in coordination with reconciliations and matching.
  • Transaction matching eliminates the need for "rainbow" spreadsheets (manual excel matching). It increases the visibility and control of items. It can be a huge time saver.
  • The task module is a great way to manage items or responsibilities. Inclusion of up to date and accurate purpose and procedures helps when tasks transition between team members.
  • Consolidation Integrity Module has simplified the reconciliation between the consolidation software and our general ledger system. It was a great improvement to our processes.
  • The journal entry module does not allow users to tab between fields in the templates and online forms.
  • In transaction matching, I would like to see the ability to match two transactions that net to zero within the same data source.
  • In static transaction matching, I would like to see the option to allow the preparer to approve suggested matches.
  • Transaction matching has had a positive impact on our cash account reconciliation. We are now able to reconcile the account within the closing cycle without additional overtime hours.
  • The task module has also increased visibility. It has allowed us the opportunity to move different tasks to earlier time frames helping spread out the work load.
  • The CIM module has decreased the preparation time by at least 50 percent. The control and reliability of the reconciliation has also been improved significantly.
Support through case filings has been a positive experience. Support through the Customer Service Managers has varied over the years based on the assigned personal at the time. However, our current CSM has been responsive and supportive.

Do you think BlackLine delivers good value for the price?

Yes

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

Yes

Did implementation of BlackLine go as expected?

Yes

Would you buy BlackLine again?

Yes

Lucernex Lease Administration & Accounting, an Accruent company, Concur Travel and Expense
Blackline is an excellent transition from manual processes such as excel reconciliations and excel task lists. The reconciliation module electronically stores the reconciliation, support and workflow all in one place. Tasks can be scheduled based on the desired frequency and due dates so that no tasks is overlooked.