Sense of Smell Blooming with Bloomerang
May 31, 2017
Sense of Smell Blooming with Bloomerang
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomerang
Bloomerang is currently only being used in one department. However it integrates with other software that may allow it to be utilized by multiple departments in the future. It is a donor database system that we use to manage our contribution and constituent records. Our old software was out of date and didn't have the ease of use that a cloud based system offers. Now we do not have to wait to be at our desks to answer even the smallest questions about an individual or their donation history. Additionally it allows us to keep track of interactions and contact with our VIPs.
- Because of Bloomerang I can get up to date retention and attrition information without having to pull out a calculator or produce 10 reports to compile the information.
- I am a fan of how intuitive the search function is. Many of our constituents are international and have unique name spellings. Bloomerang is able to understand my intention even if I misplace a vowel. Our old system was case sensitive and this caused some search issues at critical moments.
- The reports once set up and saved are constantly dynamic. I can set up a report to show all the donations in the last week and because of the dynamic system it will do this no matter the week, i.e. I do not need to put in the week dates every time I need to pull the information.
- The timeline is one of my favorite functions. I can easily get a glance of all the interactions between our organization and the constituent.
- Donor Search is an amazing feature to have access to. We are able to pull up important prospecting information with ease.
- I wish there was a mass change/update function available. In the post conversion time there are things that need to be cleaned up and this takes up a chunk of man hours.
- The acknowledgement letters are a bit complicated at the onset. I do like that they recently updated to allow you to change it in the system. In future I hope they allow you to download the merged letters in a Word doc and not just a PDF.
I personally have used Raisers Edge and Sage FR Fundraising 50.
Raiser's Edge is a bit too expensive for our purposes. Sage/Abila was not creating an updated system and thus we quickly realized that we were working with an obsolete system. As an old network based system FR 50 was far more stagnate in its uses. We needed a system that kept up with the modern ways of communication and would allow us to gather information from anywhere, not just at our desks.
Raiser's Edge is a bit too expensive for our purposes. Sage/Abila was not creating an updated system and thus we quickly realized that we were working with an obsolete system. As an old network based system FR 50 was far more stagnate in its uses. We needed a system that kept up with the modern ways of communication and would allow us to gather information from anywhere, not just at our desks.