Bloomerang is a pretty good tool to have
March 08, 2019
Bloomerang is a pretty good tool to have
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomerang
My organization currently uses Bloomerang to track all donations and donors, as well as being the backend to receive donations via our website. It’s also useful for tracking any correspondence with donors. It's being used primarily by our Development department, but also our Finance department has access obviously to track incoming donations. Bloomerang solves efficiency problems by keeping everything in one place as it tracks all things related to donors, and because it's online based, our staff have access to information from anywhere.
- Easy to set up campaigns and to receive online donations for specific campaigns.
- Report running is easy and comprehensive.
- Sets apart donors who are very active and need special attention.
- Currently, only one person's contact information can be used for online giving pages they host, so if you have multiple events or campaigns that are not handled by the same person, this gets confusing. We ended up making a generic email address that is a distribution list to each person.
- They use Sendgrid for the mass mailing. Over the timeframe we have been with them, Sendgrid has had different "glitches" that Bloomerang had to have us use workarounds for.
We switched from an old version of Donor perfect, anything was a major upgrade from that. But we switched to this because we knew we needed something more up to date and more flexible, but also because we found that they would do all the work of migrating our data for us, we just had to provide our database files and help ours with deciphering some of the data that was inputted.