Information at your fingertips!
January 07, 2021

Information at your fingertips!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomfire

Our entire organization uses Bloomfire. We have nearly 100% usage across all departments. Bloomfire allows us to access company information with ease and is a format that stores important company procedures in a way that is accessible even if we are not currently logged onto our servers.
  • Organize data into series. I love this feature which allows a multi-step process to be broken into tasks (series) so you do not have to continuously scroll through a larger document.
  • Search function is robust and allows for easy search among documents.
  • Weekly email of what was added/changed in Bloomfire for the week allows me to focus on what I need to know.
  • Sometimes my searches to bring up outdated posts so perhaps more functionality to make sure outdated material is archived.
  • Employees are definitely more engaged in sharing information through posts.
  • Employees are given a greater opportunity to learn procedures at their own pace and revisit as much as needed.

Do you think Bloomfire delivers good value for the price?

Not sure

Are you happy with Bloomfire's feature set?

Yes

Did Bloomfire live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomfire go as expected?

I wasn't involved with the implementation phase

Would you buy Bloomfire again?

Yes

We are still new using the system, but I would recommend a graduated implementation. After working with it for a while we found we needed to change our organization within the system and that was time consuming. If we had less data already entered it may have been easier to change to a system that is working much better for us.