Item: Bloomfire
Rating: 10
Author: Michael Burgess

Overall Satisfaction with Bloomfire

Use Cases and Deployment Scope

We are a data-driven company and being that it is the insurance industry, training and reference materials are essential on a minute-by-minute basis at times. Without this data and reference material, we are dead in the water. The managers in our company have striven to make sure we have that training and information at our fingertips at all times and the tool we use is Bloomfire.

Pros and Cons

Pros

Reference to critical information with a click
The interface is extremely user-friendly.
Key word co-location in case I mess up my search query
Very well organized.

Cons

I really can't think of any

Return on Investment

I keep several windows open at once with different info. It has cut my production time by more than 2/3
As managers update info on the platform it helps to keep me from making regulatory mistakes in my documentation by instantly providing the information I need.
It is easy to use so I feel zero stress using it in my workday

Key Insights

Do you think Bloomfire delivers good value for the price?

Yes

Are you happy with Bloomfire's feature set?

Yes

Did Bloomfire live up to sales and marketing promises?

Yes

Did implementation of Bloomfire go as expected?

I wasn't involved with the implementation phase

Would you buy Bloomfire again?

Yes

Likelihood to Recommend

It seems to work a lot better than other data/reference/research tools I have used in the past. It's a great training platform.

Comments

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Bloomfire has made my life easier