Bloomfire is a great company to work with!
April 11, 2022
Bloomfire is a great company to work with!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomfire
We use Bloomfire as a resource database for our learners. Our learners only have access to our LMS for a short period of time, once they lose access we use Bloomfire to communicate information and resources needed to provide customer service to our various clients. We have separate communities that represent those clients and provide product information and support, as well as Q&A for learners to get their questions answered.
- Customer Service
- Technical Support
- Communication
- Constantly trying to improve
- Chat feature
- Unable to house SCORM Files
- Gamification
- Increased learner communication
- Increased learner engagement
- Increased learner and Instructor interaction
Do you think Bloomfire delivers good value for the price?
Yes
Are you happy with Bloomfire's feature set?
No
Did Bloomfire live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Bloomfire go as expected?
I wasn't involved with the implementation phase
Would you buy Bloomfire again?
Yes
I didn't chose this system, but when I was hired by the company I was challenged to figure out the best use of it. I met with our representative and we went over ideas that would make using the site better and more appealing to learners. In the last year we have had a significant increase in learner activity and engagement.