Would defiantly recommend to any company looking to better their digital presence.
December 18, 2023

Would defiantly recommend to any company looking to better their digital presence.

Daniel Edmondson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

We use it to learn more about our guest's behaviours and target them with the correct campaign at the right time. The ability to message the correct user and the correct time has meant that we can focus on getting our most loyal customers back through the door and convert the rest.

Pros

  • Automations
  • WebLayers
  • Email

Cons

  • Training
  • Reporting
  • Surveys
  • Greater profits
  • Customer insights
  • customer journeys
We often get a resolution to any problems we have.
We haven't fully used the AI function yet.
Airship is very new and limited in it's capabilites.

Do you think Bloomreach - The Agentic Platform for Personalization delivers good value for the price?

Yes

Are you happy with Bloomreach - The Agentic Platform for Personalization's feature set?

Yes

Did Bloomreach - The Agentic Platform for Personalization live up to sales and marketing promises?

Yes

Did implementation of Bloomreach - The Agentic Platform for Personalization go as expected?

Yes

Would you buy Bloomreach - The Agentic Platform for Personalization again?

Yes

It's well-suited to the hospitality industry allowing companies to learn more about their customers.

Bloomreach - The Agentic Platform for Personalization Feature Ratings

WYSIWYG email editor
8
Dynamic content
6
Ability to test dynamic content
6
Landing pages
7
A/B testing
7
Mobile optimization
3
Email deliverability reporting
7
List management
5
Triggered drip sequences
5
Lead nurturing automation
5
Lead scoring and grading
7
Data quality management
8
Automated sales alerts and tasks
8
Calendaring
8
Event/webinar marketing
5
Social sharing and campaigns
1
Social profile integration
1
Dashboards
5
Standard reports
5
Custom reports
5
API
7
Role-based workflow & approvals
5
Customizability
7
Third-party software integrations
7

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