Bloomreach Commerce Experience Cloud - best value for money
March 25, 2024

Bloomreach Commerce Experience Cloud - best value for money

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

We're using Bloomreach Commerce Experience Cloud engagement for Newsletter journeys, customer segmentation, personalisation, re-activation and audience integration for Google and Meta. Still working on many scenarios for Recommendations, Whatsapp and Mobile App push integration and other personalized user journeys. It's helping us to keep improving our performance by better serving our consumers in a nice way.

Pros

  • Ease-of-use
  • Great analytics
  • Many standard use-cases

Cons

  • Performance at scale during peak hours
  • Our newsletter database tripled in 6 months, from declining when we started
  • Email revenue has changed from decline to growth
We went live with our Newsletter migration in 2 months, before the free migration period of 3 months was over. We got the best advice on which implementation partner to select.
In my opinion, this is the best value-for-money CDP for any size business, due to its very flexible pricing model and vast AI supported capabilities.
From a functionality perspective, Bloomreach Commerce Experience Cloud is on par or better than both alternatives at a much better price level.

Do you think Bloomreach - The Agentic Platform for Personalization delivers good value for the price?

Yes

Are you happy with Bloomreach - The Agentic Platform for Personalization's feature set?

Yes

Did Bloomreach - The Agentic Platform for Personalization live up to sales and marketing promises?

Yes

Did implementation of Bloomreach - The Agentic Platform for Personalization go as expected?

Yes

Would you buy Bloomreach - The Agentic Platform for Personalization again?

Yes

Very good scenarios are: Newsletter journeys, customer segmentation, personalisation, recommendations, re-activation and audience integration for Google and Meta.
It's less appropriate for tax collection.

Bloomreach - The Agentic Platform for Personalization Feature Ratings

8.5
WYSIWYG email editor
9
Dynamic content
8
Ability to test dynamic content
8
Landing pages
Not Rated
A/B testing
9
Mobile optimization
9
Email deliverability reporting
8
List management
Not Rated
Triggered drip sequences
Not Rated
Not Rated
Lead nurturing automation
Not Rated
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Not Rated
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
9.0
Dashboards
9
Standard reports
10
Custom reports
8
8.0
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated
Third-party software integrations
8

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