Ahead of the curve
October 14, 2025

Ahead of the curve

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach - The Agentic Platform for Personalization

We use Bloomreach - The Agentic Platform for Personalization for offsite & onsite personalisation- weblayers, perso, email, app, web push. The platform doesnt really pose any business problems, as their are so many capabilities within the platform. You just need super smart & technical people to be able to utilise it effectively. The AI features are something we are just delving into

Pros

  • Send real-time campaigns
  • serving content on-site
  • Loomi Ai reccs

Cons

  • Affinity will be mega! Having a bot to support technically
  • More SMS Support
  • Support
  • 40% inc in aband basket
  • Loomi AI beat any other recc function onsite
  • Process efficiency- Saved 89 man hours weekly
Personalisation is incredible within Bloomreach - The Agentic Platform for Personalization, we have been using it for 1.5/2 years & it has been pivotal for a better onsite experience. It allows us to trigger personalised campigns & then mirror this onsite, for a cohesive journey. The support is okay, I think you have to kknow how to use the platform (either self taught or have a third party expert!)
Bloomreach - The Agentic Platform for Personalization has supercharged all of our campigns, I cant even compare to the previous platform because in all honesty, it is head and shoulders above. I feel that we are in the right hands, the marketing world is shifting and growing but I feel confident that we have the right tool to face the change with
We were with Red eye before!

Do you think Bloomreach - The Agentic Platform for Personalization delivers good value for the price?

Yes

Are you happy with Bloomreach - The Agentic Platform for Personalization's feature set?

Yes

Did Bloomreach - The Agentic Platform for Personalization live up to sales and marketing promises?

Yes

Did implementation of Bloomreach - The Agentic Platform for Personalization go as expected?

Yes

Would you buy Bloomreach - The Agentic Platform for Personalization again?

Yes

I think Bloomreach - The Agentic Platform for Personalization is the perfect tool for any business that needs an advanced tool, a tool that you can grow into overtime. The platform always has its finer on the pulse, pushing new intitatives ahead of the curve. I couldnt think of a better platform for us to work from If im honest.

Bloomreach - The Agentic Platform for Personalization Feature Ratings

8.6
WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
Landing pages
6
A/B testing
10
Mobile optimization
6
Email deliverability reporting
7
List management
8
Triggered drip sequences
10
10.0
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
10.0
Calendaring
10
Event/webinar marketing
10
10.0
Social sharing and campaigns
10
Social profile integration
10
10.0
Dashboards
10
Standard reports
10
Custom reports
10
10.0
API
10
Role-based workflow & approvals
10
Customizability
10
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
10
Integration with SugarCRM
10
Third-party software integrations
10

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