Take the BlueJeans challenge
September 04, 2018

Take the BlueJeans challenge

Richard Proulx | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

We currently use BlueJeans for our committee meetings, work collaborations, HR interviews as well as the recording of certain guest speakers as required.
  • Multi platform video and audio interface.
  • The reporting features for call quality is a great tool to determine where the failures or weakness are occurring.
  • The video recording of meetings is great and saves me a lot time.
  • Audio and video interfacing needs improvement...on a large participant count it can take 10 minutes before the echo cancelling takes effect and it returns quite often.
  • The customer service on live calls when dealing with difficult calls is in one word "clueless" and basically never resolve anything so it's pointless to call!
  • There should be more recording option views as specially if you only wanted the guest speaker video recorded and not the participants.
  • It has efficiently provided a solutions to less travel from our busy council members
  • It has saved several thousands in travel cost
  • It has permitted meeting oportunatie where otherwise not possible
It's better and more versatile.
After taking the time to learn and train all our users it's been accepted as the go-to platform for our association.
I would recount BlueJeans over any other video platforms, although is not always the best quality, it's the only service I've found that incorporates most if not all video and telephone platforms.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Mobile support
Desktop sharing
Calendar integration
Meeting initiation
Integrates with social media
Record meetings / events
Live chat
User authentication
Participant roles & permissions
Confidential attendee list