Overall Satisfaction with BlueJeans
We currently use BlueJeans for our committee meetings, work collaborations, HR interviews as well as the recording of certain guest speakers as required.
- Multi platform video and audio interface.
- The reporting features for call quality is a great tool to determine where the failures or weakness are occurring.
- The video recording of meetings is great and saves me a lot time.
- Audio and video interfacing needs improvement...on a large participant count it can take 10 minutes before the echo cancelling takes effect and it returns quite often.
- The customer service on live calls when dealing with difficult calls is in one word "clueless" and basically never resolve anything so it's pointless to call!
- There should be more recording option views as specially if you only wanted the guest speaker video recorded and not the participants.
- It has efficiently provided a solutions to less travel from our busy council members
- It has saved several thousands in travel cost
- It has permitted meeting oportunatie where otherwise not possible
It's better and more versatile.