Wonderful experiences
November 17, 2018

Wonderful experiences

Blake Wise | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

We use BlueJeans to meet with customers and other partners so that distance is not a consistent roadblock. We also utilize BlueJeans to broadcast our weekly information meetings, this allows us to show a speaker as well as a PowerPoint or a presentation agenda at the same time.
  • Their customer service is phenomenal
  • They are continuously improving
  • The simplicity of functionality across their platform
  • Which equipment they allow you to use as a video source ( outside of standard webcams)
  • Having more control as the administrator/ host
  • Consistent connection
  • Less business travel
  • Incorporated quick implementation
  • Allowed us to recruit talent quicker
  • Zoom
Zoom was not the same quality and didn't have the simplicity that BlueJeans has as a user. It would let me have options of changing cameras and we could not figure out as a company how we could properly use Zoom for bigger meetings of 50 plus people attending.
I would give this rating because of the great feedback that I get from customers and partners that use blue jeans on a weekly biases. The reason I give it an eight was because there are a few things i believe can still be improved. for example the ability to mute people and them not be able to over ride it.
At the company I am partnered with we hold weekly training sessions which we have presentations and speakers come in to share. BlueJeans has allowed us to utilize their platform so people that are a part of our team out of the state or at a distance can plug in and be a true part of the team.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
9
High quality video
7
Low bandwidth requirements
8
Mobile support
9
Desktop sharing
10
Whiteboards
6
Calendar integration
10
Meeting initiation
8
Integrates with social media
9
Record meetings / events
10
Slideshows
10
Live chat
8
Audience polling
6
Q&A
6
User authentication
8
Participant roles & permissions
7
Confidential attendee list
8