BlueJeans works great for our research team meetings
November 17, 2018

BlueJeans works great for our research team meetings

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

We use BlueJeans specifically for research team meetings for one federally funded grant. So just on one grant within a department at Peabody College at Vanderbilt. It allows us to meet with research team members at other universities and our local partners at other organizations.

Pros

  • I think the setup and log in is very easy for new users. I rarely have to assist people with accessing the call.
  • I like being able to schedule and send meeting invitations within Outlook.
  • I've had good experience with the customer service.

Cons

  • The audio quality is not always great. Our room setup is not ideal for video meetings. We would like to use a desk mic or webcam mic, but we have had many issues with those, so we have to call in on our conference room phone.
  • I've had some problems with the BlueJeans app freezing on my mac laptop, but I did have some success with reaching out to customer service and making sure that I don't have several other things open at the same time.
  • More productive meetings. Easy to jump into the meeting room for a quick call because it is always available.
We selected BlueJeans because meetings can be started without a moderator, affordability, and because the trial worked well for our needs.
Very easy
Very well suited for individuals all calling in from their own offices/computers. Not as great for group meetings with a lot of people in one room, but I don't know that any other services actually work better, so I would still recommended people try BlueJeans first.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
4
High quality video
7
Low bandwidth requirements
8
Mobile support
8
Desktop sharing
8
Whiteboards
Not Rated
Calendar integration
10
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated

Comments

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