Polished videoconferencing solution.
Updated June 09, 2020
Polished videoconferencing solution.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with BlueJeans
I work for a professional membership organisation with over a hundred board and specialist committee members that are dispersed across the country.
We frequently hold meetings at our HQ that requires flights and accommodations for the attendees.
Our organisation looked at ways to reduce the cost of running the meetings by using videoconferencing technology.
We frequently hold meetings at our HQ that requires flights and accommodations for the attendees.
Our organisation looked at ways to reduce the cost of running the meetings by using videoconferencing technology.
- Ease of use - very intuitive interface for non-technical end users.
- Different platforms supported - we don't have control of end user devices and Blue jeans support all platforms ranging from in-room systems to mobile Apps.
- Customer supports - prompt and efficient support
- Although BlueJeans has browser plugins, the attendees are steered toward installing the desktop app, which can sometimes confuse non-technical users.
- Lack of in-meeting features such as 'raise hand' which is a standard meeting feature.
- The typical cost of a face to face meeting is over $5000; the product pays for itself only after a few meetings.
- Able to have shorter, more frequent meetings.
- Time saved in travelling.
- Positive engagement compared to audio only calls.
- Zoom and Microsoft Teams
We reviewed Zoom; however, we found the interface and experience is more refined with BlueJeans.
Update: With the explosion in the use of online meetings during COVID-19, Zoom has become the benchmark for video conferencing platforms. While I still feel BlueJeans offer a better user interface, it lacks many features that is expected from online meetings.
Update: With the explosion in the use of online meetings during COVID-19, Zoom has become the benchmark for video conferencing platforms. While I still feel BlueJeans offer a better user interface, it lacks many features that is expected from online meetings.