Currently a 4 but if the reliability is fixed it would be a 10
March 06, 2020
Currently a 4 but if the reliability is fixed it would be a 10
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with BlueJeans
For demonstrations with prospective clients and internal meetings- BlueJeans is used across the whole organization. No one team uses it more than another, but I use it in sales for client demonstrations. It promotes communication and visualization in real-time at a distance. BlueJeans allows me to gather audiences around the world to a standard presentation for mutual understanding.
- When it works, it is simple to initiate a meeting and invite participants.
- There is ease and flexibility in changing presenters within a demonstration.
- Adding a BlueJeans meeting to an Outlook calendar invitation is a simple push of a button.
- Unreliable - The system arbitrarily canceled a meeting just minutes before it was scheduled to start, and I was scrambling in a roomful of prospective clients to initiate a new one.
- Unpredictable - Sometimes, it requires my password, which is randomly generated and not memorizable, requiring me to look it up and enter it. Sometimes it lets me breeze right into the meeting room- even though in both cases, I was the organizer of the meeting.
- Sound quality is not always the best, but I suspect that may be a result of connectivity for some participants in remote locations and not the fault of BlueJeans.
- It does allow for broad and open discussion- better understanding.
- Shorter sales cycles.
- It saves on travel expenses.
- With some health concerns today, it may be a healthier alternative to face to face meetings.
Microsoft Teams and Skype (although now are both merged, I believe) - the limitation with Teams is the lack of a dial-in feature for callers to join outside of our organization. For fast texting and speaking one on one, I prefer Teams to either Skype or BlueJeans - not a fair comparison since that is not what BlueJeans is designed for. At a previous employer, we used GoToMeeting, and although it was more reliable at starting, it lacked the sound and video quality of BlueJeans.