BlueJeans: Well-designed and thoughtful, but so is everything else
December 29, 2021

BlueJeans: Well-designed and thoughtful, but so is everything else

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans Meetings

At Georgia Tech, we used BlueJeans as our primary E-learning platform. It was used across the university in order to deliver online lectures and record in-class lectures to be later given to students. It is primarily used by the undergraduate population, especially during the pandemic, in order to attend lectures without having to be in person. All lectures were set up by either TAs or professors at the university.
  • Attractive interface.
  • Large group management.
  • Scalable.
  • Administration in calls.
  • Resizing the desktop window.
  • Live closed captioning.
  • Personal calls.
  • Polls.
  • Web-based feature parity.
  • Allowed GT to host online learning during the pandemic.
  • Ensured secure communications between students and faculty.
  • Maintained a baseline even when people could not be together physically.

Do you think BlueJeans Meetings (discontinued) delivers good value for the price?

Not sure

Are you happy with BlueJeans Meetings (discontinued)'s feature set?

Yes

Did BlueJeans Meetings (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BlueJeans Meetings (discontinued) go as expected?

I wasn't involved with the implementation phase

Would you buy BlueJeans Meetings (discontinued) again?

No

Due to the pandemic, the video conferencing space became a highly saturated market, with almost every single option becoming more than passable. As such, each company had to focus on something in order to stand out. BlueJeans focused on its audio quality, one-to-many video conferencing, and easier screen sharing features, which allowed it to do well in the education space in which I used it. Zoom has become the standard, but it does not have many standout features other than its name. Microsoft Teams is a well-designed platform that is much better suited to persistent and ongoing communication between a set group of people, but those features come with overhead and require setup time. Finally, while Discord largely enjoys feature parity with Teams, its focus on gamers has kept it out of the corporate world. BlueJeans is a good option if participants are willing to install a program on their device and appreciate the audio quality, administration features, and simple screen sharing compared to other platforms. Other options do exist, however, and BlueJeans may struggle to differentiate itself in a competitive space.
BlueJeans is well-suited for lectures and other presentations in which a single person is in control of a large group. It allows for simple management of the audience, such as muting and removing if necessary, and the chat feature allows the audience to chime in. In scenarios much more personal, such as one-on-one calls, or for teams which have ongoing communication, other platforms exist which are more equipped to handle private communications or persistent data.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
7
High quality video
7
Low bandwidth requirements
4
Mobile support
8
Desktop sharing
7
Whiteboards
Not Rated
Calendar integration
8
Meeting initiation
Not Rated
Integrates with social media
Not Rated
Record meetings / events
7
Slideshows
9
Live chat
7
Q&A
8
Participant roles & permissions
6
Confidential attendee list
Not Rated