Item: IBM Blueworks Live
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

I've used Blueworks Live to document and share business processes during a free trial. Once I saw all that it really did, I loved it even more. I just wish that it integrated with Microsoft Sharepoint and Microsoft Power Automate. There is some overlap in their functions, but I like the way Blueworks Live has it laid out.

Pros and Cons

Business flow design
Automated processes
Project and task management

Design is nice and simple but could be modernized
I wish it could integrate with other software

Return on Investment

Easily developed business process models and documentation

Central Process Repository

It's great having them all in one place, but not everyone in our organization can handle additional software, and there is no integration with the Microsoft Suite.

Real-time Collaboration

This capability is available in the Microsoft Suite, so we did not use it. For those that don't have another software to use, these features are fantastic! Automation of redundant processes saves time and improves efficiency and accuracy.

Business Challenges

It has helped resolve the issue of creating and modeling business processes and getting feedback. Since using this software for this purpose, we've been able to easily map out our pre-existing systems and have optimized them, including automation and forms, to improve efficiency, accuracy, and transparency. As we create and refine, the documentation is updated automatically. I love this!

IBM Cloud Portfolio

IBM Cloud Virtual Servers

This is the problem! We are not using any other IBM products.

Alternatives Considered

Microsoft 365

We, unfortunately, did not select Blueworks Live. Microsoft 365 environment was much better for our needs.

Key Insights

Do you think IBM Blueworks Live delivers good value for the price?

Yes

Are you happy with IBM Blueworks Live's feature set?

Yes

Did IBM Blueworks Live live up to sales and marketing promises?

Yes

Did implementation of IBM Blueworks Live go as expected?

Yes

Would you buy IBM Blueworks Live again?

Likelihood to Recommend

This was great for designing and executing business processes. The major downfall is onboarding a team. The Microsoft environment is much more suited for our needs in other areas. It would be too much to ask a team to use another software outside of that environment if Microsoft has comparable solutions. If this could integrate with Microsoft products, even something simple like Outlook calendars for tasks/reminders, I could make a case for its implementation.

Not the greatest on the Microsoft 365 Environment

Overall Satisfaction with Blueworks Live