Overall Satisfaction with BMC Track-It!
We use BMC Track-IT for our workstation and server inventory. It's a pretty easy tool to get the hang of.
However, it does not contain all of the features you may expect in an inventory software. The main drawback is the ability to customize fields that are already in the software.
However, it does not contain all of the features you may expect in an inventory software. The main drawback is the ability to customize fields that are already in the software.
- Ease of use. Fairly easy to pick up quickly for first time users
- Pulling information from clients
- Customization of inventory fields apparently not available
- Sometimes information pulled through Track-IT is inaccurate
- Has given us an opportunity to more accurately gauge what equipment we have