Board goes further
Updated March 04, 2020

Board goes further

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Board

BOARD is used by management, administrative office and sales forces. Through the BOARD, you have access to all historical sales data and to all historical statistics. It is used in the analysis and budget insertion phase as well as in the analysis of purchases. another important area of use is market analysis and management control.
  • Simplicity of use
  • Execution speed
  • Scalability on the query function
  • Web interface
  • Client interface
  • Improve graphic creation
  • A very high impact
  • SAP BusinessObjects Business Intelligence (BI) Platform
Simplicity of use, greater elasticity and better assistance
Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Microsoft SQL Server, Talend Data Integration, SentinelOne, F-Secure Protection Service for Business, F-Secure Radar, Fortinet FortiGate, Liferay Digital Experience Platform (DXP), Microsoft Application Server, Red Hat Enterprise Linux (RHEL), VMware ESXi
In my opinion there are no limitations on usage scenarios. I find it very elastic both in the reporting phase and in the data entry and analysis phase.

Board Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
8
Report Formatting Templates
8
Drill-down analysis
10
Formatting capabilities
8
Integration with R or other statistical packages
8
Report sharing and collaboration
8
Publish to Web
8
Publish to PDF
8
Report Versioning
8
Report Delivery Scheduling
9
Responsive Design for Web Access
8

Using Board

60 - It is used at all levels, product managers, management, commercial officers, operational managers
1 - Knowledge db and minimum knowledge programming plus knowledge dwh
  • Budget management,
  • Sales analysis
  • Warehouse analysis
  • Marginality products
  • Budget analysis
  • Analysis of commercial officials visits by integrating Crm
  • Analysis of potential customers
  • Customer cluster analysis with historical series of external events

Evaluating Board and Competitors

  • Product Usability
  • Product Reputation
  • Positive Sales Experience with the Vendor
Well made product, powerful and that does not require too many hw fixes.
I would do it the same way

Board Implementation

The support provided by mosaic was fundamental and the preparation of the management gave the additional boost
  • Third-party professional services
www.mosaicnet.eu
Change management was a small part of the implementation and was well-handled - Involve the end user more
  • We have not encountered any particular problems

Board Training

  • in-person training
Prepared supplier
better to provide a good initial training by trained personnel

Configuring Board

The customization possibilities are very wide and well scalable, perhaps it could be useful to have a basic parameterization in order to facilitate the approach
A thorough analysis with all users to better evaluate the needs and an involvement of the management at the beginning of the project to better share the objectives
No - we have not done any customization to the interface
No - we have not done any custom code

Board Support

Support is always present and people in the field are very experienced
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - Yes it has been solved exhaustively
With support in replacing the type of licenses

Using Board

good ease of use, but everything can be improved
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Interfaces
  • inserting filters
  • reporting
  • Integrations between cubes

Board Reliability

very fast and no integration problems

Integrating Board

no problem in the integration phase
  • Crm
  • dwh
  • erp
Excellent integration with any system
No particular advice as we have not encountered any problems

Relationship with Board International

no problem when negotiating
Always available to support in every choice and very prepared as well as present in the negotiation phase
Rely on serious suppliers and create a good understanding with the commercial officer

Upgrading Board

Yes - NEno problem in upgrading. implementation was quick and easy. there have been several improvements especially in the web interface
  • Speed increase
  • web interfaces
  • Improvement of the web interfaces