Bold360
February 07, 2019

Bold360

Umar Delvi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bold360

We at Betsol use Bold360 as a communication tool to interact with our Clients. This is the initiation point of our business. Bold360 makes it easier and more comfortable to work with multiple clients simultaneously. The data that is particular to each client is presented independently. The Bold application is, however, much more efficient than the Bold360. Simple issues, such as a URL given to the client is shown in a text format instead of a hyperlink. The refresh rate of Boldmakesmake the automated welcome statement go multiple times automatically. This is a major discomfort. However, this does not happen in the Bold application.
  • Easy access to the clients' information
  • Easy login method
  • Bold360 refreshes automatically and the welcome statement goes thrice in the middle of the session.
  • Sessions get disconnected automatically.
This the first chat based tool that I have been working on. So, I would not know about other chat tools or websites.
Bold360 is best used where chats are the main medium of communication. It does not need any storage space or a specific operating system to work with as it's a website, and it works well with Google Chrome.