Item: Bonita Platform
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We used Bonita Platform to support claims process at our customer in insurance sector. The process is focused on long lived instances with multiple attachments of different types, stored in a non-standard document management system. Bonita Platform has offered a good balance between customizability and time to value. What was also important for us was ability to enable customer IT to understand and take over further development of the system. It worked fine. What I would appreciate in the future versions though is support for more recent GUI frameworks and easier deployment model, in kubernetes environments in particular.

Pros and Cons

Rapid GUI development with UI Designer
Ease of integrating custom logic and interoperability with external system with Java.
Describing main process logic in BPMN facilitates transparence between tech and business project members.
Customers small IT team was able to take over and implement further changes to the system.

Support for more recent GUI frameworks and libraries in UI designer.
Easier deployment model, more in line with the current cloud native trends.
Better support for automated tests.

Return on Investment

We were able to replace closed source workflow which has proven nearly impossible to extend and adapt to evolving business requirements.
It has made our customer self sufficient in applying business logic changes on regular basis.

Key Insights

Do you think Bonita Platform delivers good value for the price?

Yes

Are you happy with Bonita Platform's feature set?

Yes

Did Bonita Platform live up to sales and marketing promises?

Yes

Did implementation of Bonita Platform go as expected?

Yes

Would you buy Bonita Platform again?

Yes

Usability

Bonita Platform has allowed us to develop GUI relatively fast using its UI Designer while being able to seamlessly integrate our business logic in Java in a BPMN2 process diagram. It gives a nice productivity boost but still requires programming know-how to be able to deliver the final solution to your business problems.

Extensibility

We have implemented all orchestrated integrations in custom Java steps. Consuming APIs in our code was no different than in any other solution. The REST API exposed by Bonita Platform could use some elaboration or even rework but we were able to accomplish all what we needed through it and we use it quite heavily.

Likelihood to Recommend

Bonita Platform's strong point is a good balance between customizability and rapid delivery. It is a good fit for implementing quickly/at low cost many user focused processes leveraging UI designer, BDM business data model and provided portal. If your process has no user interaction at all or you will be implementing a fully blown custom user interface then you may consider other options.

Nice balance between customizability and rapid development.

Modules Used

Overall Satisfaction with Bonita Platform