Great software.
June 23, 2025

Great software.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Apricot 360

Overall Satisfaction with Bonterra Apricot

We use Apricot as a Customer Resource Management tool to track clients as they matriculate through our job readiness training, which prepares individuals for a career in the arts industry. We can track their data, including the exact training they received, their employment status, the type and amount of supportive services they receive, and so on.

Pros

  • A good choice of fields for entering data.
  • Well-organized folder system.
  • The software has good security protocol.

Cons

  • The ability to delete an incorrect entry.
  • The ability to enter internships into client profiles, as opposed to only permanent employment.
  • Making it to where it does not let you enter a duplicate name.
  • It has helped us organize 71 client files.
  • It has helped us generate reports with 75% more efficiency.
  • It has helped us be better informed to serve clients.
Bonterra Apricot has indeed helped the Better Family Life Sankofa Rising program be more efficient in delivering the program objectives. By helping our clients, we can directly access their online profiles and determine the number of supportive services we have provided to them so far. Due to Apricot's seamless report generation, we are also able to spend more time teaching the clients as opposed to trying to compile reports manually.
Bonterra Apricot has helped us secure more funding because we can easily generate reports on the various points of reference needed in order to share our progress with funding sources. We were able to reach out to different funding sources by quickly and efficiently sharing our progress via Apricot-generated reports.

Do you think Bonterra Apricot delivers good value for the price?

Yes

Are you happy with Bonterra Apricot's feature set?

Yes

Did Bonterra Apricot live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Apricot go as expected?

Yes

Would you buy Bonterra Apricot again?

Yes

It is well-suited for tracking customer personal data, employment, training, and supportive services. It is also well-suited for sharing clients across different programs.

Comments

More Reviews of Bonterra Apricot