Item: Bonterra Apricot
Rating: 9
Author: Lauren Byrd

Overall Satisfaction with Bonterra Case Management

Use Cases and Deployment Scope

We use Bonterra Case Management as a case management system for the multitude of students we provide services to through our Communities in Schools program. The Bonterra management system helps our company stay very organized and professional while assessing each case for each student. The Bonterra management system is a great tool and asset that aids our company on a daily basis.

Pros and Cons

Pros

organization
pulling case files
operating speeds

Cons

some files would pull up differently
a few other categories could be used for organizing
searching for files could have more filters

Program Delivery

Bonterra Case Management has most definitely helped the users scale program delivery. It has done this a quite a few ways such as, being a fast and reliable network where we can easily pull up any case files we might need. The website also has never gone down or crashed when I needed to use it.

Alternatives Considered

Bonterra Case Management

Key Insights

Do you think Bonterra Apricot delivers good value for the price?

Not sure

Are you happy with Bonterra Apricot's feature set?

Yes

Did Bonterra Apricot live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Apricot go as expected?

I wasn't involved with the implementation phase

Would you buy Bonterra Apricot again?

Yes

Other Software Used

Quickbase, Microsoft Teams, Email to PDF for Outlook

Likelihood to Recommend

Bonterra Case Management is very well suited for daily use within our company, Communities in Schools. I would highly recommend that any company or employee use this very efficient system within their daily work routine. It is very easy to use and helps keep many files organized and easy to pull up whenever you need to.

Comments

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Bonterra Case Management Review

Software Version